Terms & Conditions

We offer short breaks tailored to your requirements.we have a 2 night minimum. Guests may arrive anytime after 4.00 pm on the day of arrival and we ask you to depart by 10am on your day of departure.

The principal individual making the booking must accompany the party, which must be as stated on the booking form.
To secure the booking you can pay a 25% deposit, we can take card payments online or from details given in an email, debit cards preferred, PayPal or paid by BAC’s payment straight into our bank account-ask for our bank details.
Only on receipt of the deposit is the booking secured. The full balance is due 6 weeks before your arrival.
If your booking is made within 6 weeks of your holiday full payment is required.
There is a no smoking policy in the accomodation and surrounding buildings.
Non residents are only allowed on site after prior confirmation with Safari Cornwall.
Losses or damage to the property caused by you or your party (normal wear and tear excluded) may be charged for. Please advise of any breakages, damage or inconvenience as soon as possible; we would like to have the opportunity to remedy the problem to make your stay as enjoyable as possible, and to ensure subsequent guests are not inconvenienced.
Your rental includes all bedding, duvets, sheets and towels, excluding beach towels. Logs for both the hot tub and for the fire pit are provided.
During your stay you are responsible for your party, and we ask that you take all reasonable steps to protect our property. On departure please leave the area as you found it. We would be very grateful if on leaving all the bits and pieces are left in the places you found them, which is a huge help in getting ready for the next guests.

Cancellation Policy

To secure a booking we will require a 25% deposit and full payment at least 3 weeks prior to your arrival. We reserve full right to cancel your holiday or stay closed if we deem it necessary for Coronvirus related reasons, including illness or government restrictions. We will be guided about when it is safe to open by the governement and Cornwall tourism boards advice.

If for any reason you need to cancel your holiday then we will make every effort to re-let the booking and refund your money less a 25% administration fee. If we are unable to do this then we must reserve the right to retain your deposit and recover any outstanding balance. We advise you to protect against cancellation by taking out holiday insurance at the time of booking. All cancellations must be in writing or via email. Dates can be changed up to 21 days before your stay with an administration fee of £20
If the accommodation is not available due to unforeseen circumstances, Safari Cornwall cannot accept liability or responsibility, but your deposit and any rental money already paid will be refunded in full. Our liability arising from unexpected non-availability of the hot tub at the Orchard will be limited to £50. If the tub needs emptying and refilling due to it becoming dirty through misuse there is a £50 fee to refill. We reserve the right to empty it as we see fit.
We reserve the right to terminate your stay if any of your party are not treating the property or other guests with due respect.